Design thinking for journalism in the AI age: Towards an innovation process for responsible AI applications
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Artificial Intelligence (AI) technologies offer opportunities for news organizations to become more efficient. At the same time, the adoption of AI in journalism raises concerns, including whether such efficiency-driven AI applications will endanger the democratic function of news organizations. In this paper, we present a Design Thinking (DT) process that draws on co-creation with journalists, aims to balance efficiency and quality standards, and prototypes a responsible AI application for journalism. We conceptualized the DT process based on interdisciplinary literature and tested it in a project with journalism students from a leading German journalism school.
Portugal, R., Wilczek, B., Eder, M., Thurman, N., & Haim, M. (6/2023). Design thinking for journalism in the AI age: Towards an innovation process for responsible AI applications. Presented at the Joint Computation + Journalism and European Data & Computational Journalism Conference, Zurich. (content_copy)