Readers' perception of computer-written news: Credibility, expertise, and readability
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We conducted an online experiment to study people’s perception of automated computer-written news. Using a 2×2×2 design, we varied the article topic (sports, finance; within-subjects) and both the articles’ actual and declared source (human-written, computer-written; between subjects). 986 subjects rated two articles on credibility, readability, and journalistic expertise. Varying the declared source had small but consistent effects: subjects rated articles declared as human-written always more favorably, regardless of the actual source. Varying the actual source had larger effects: subjects rated computer-written articles as more credible and higher in journalistic expertise but less readable. Across topics, subjects’ perceptions did not differ. The results provide conservative estimates for the favorability of computer-written news, which will further increase over time, and endorse prior calls for establishing ethics of computer-written news.
Graefe, A., Haim, M., Haarmann, B., & Brosius, H.-B. (6/2016). Readers' perception of computer-written news: Credibility, expertise, and readability. Presented at the 66th Annual Conference of the International Communication Association, Fukuoka. (content_copy)